Frequently Asked Questions
How long will it take?
Production time is 2-5 working days. Please also note the Question on “how will we send the puzzles”. Please contact us for urgent orders.
How do I send my photos?
Preferred size is 2Mb or more.Preferred ratio is 2:3 (rectangle).
https://www.youtube.com/watch?v=TIwvC-l7z8M
Preferred formats:
- JPEG or JPG
- TIFF
Preferred sending mediums:
- Email (Gmail)
- WeTransfer.com
PS. Generally photos retrieved (downloaded) from social media (e.g Facebook or Instagram) will not have a good quality.
Can I create my own collage and send it?
How will we send the puzzles?
The price to all the major cities and towns is R160 (max 2 puzzles) for overnight courier. More than 2 puzzles will incure an additional cost.
You can also collect your puzzle from the Picture Puzzles branch in George where we are based.
Can I buy a voucher for a friend?
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